What we consult on
The same areas Viali covers as software — offered as independent process consulting.
Digitalisation strategy & process analysis
Mapping your current workflows, identifying media breaks and duplicate work, and building a prioritised roadmap with realistic effort.
OR & perioperative processes
From the OR schedule through anaesthesia documentation to PACU: paperless perioperative workflows, checklists and handovers.
Patient journey & online booking
Digital patient intake, self-booking, reminders and referral portals — fewer phone calls, fewer no-shows.
TARDOC & billing processes
Transitioning to TARDOC and outpatient flat rates: service capture, rule validation, QR-bill and clean workflows between treatment and billing.
Marketing analytics & patient acquisition
Campaign attribution from click to treatment, conversion tracking, and a funnel that shows which advertising actually brings patients.
Staff scheduling & resources
Digital rosters, working-time tracking and staffing — aligned with the OR schedule and consultation hours.
Systems integration & device data
Interfaces between HIS, practice software, monitoring devices and the web — so data flows instead of being retyped.
Data protection & compliance
FADP/GDPR-compliant digitalisation: data flows, processing agreements, Swiss hosting and documentation that works in practice.
Transparent consulting pricing
Clear day rates, no hidden costs. The intro call is free.
Remote consulting
Video calls, analyses, concepts and remote guidance — flexible to schedule.
- Process analysis via video & screen sharing
- Written concepts & roadmaps
- Remote training for your team
- Available at short notice
All prices excl. VAT. On-site engagements plus travel costs (Switzerland & Liechtenstein). For longer engagements we are happy to prepare a package offer.
From our blog
A Busy Clinic Is Not Always an Efficient Clinic
Phones are ringing. Appointments are moving. Staff are multitasking. From the outside, everything looks smooth. But busyness is not the same as efficiency — and that difference costs clinics every single day.
From Disconnected Tools to One Integrated Clinic — Privatklinik Kreuzlingen
Step by step: how we replaced a WIX website, isolated booking system, Excel OR schedule, paper anaesthesia documentation and blind ad spend with one fully integrated platform — complete with digital appointments, real-time intraoperative documentation, automatic inventory deduction and full funnel attribution down to the paid surgery.
The TARDOC checklist for practices: six steps to clean billing
Sort the case mix, rebuild templates, validate before sending: the six steps separating smoothly billing practices from those fighting rejection piles.