Viali
    Booking · Part of Viali

    Online booking and lead tracking for clinics

    For aesthetic and private surgical clinics: patients book online, referring surgeons reserve OR time, and you see which marketing channel brings which surgery.

    Between the ad and the surgery, the picture is missing

    Enquiries arrive by phone, email, web form and the agency's spreadsheet. In the end nobody knows whether an ad led to a surgery. Viali brings booking, patient record and channel together: from the first click to the paid surgery.

    Online booking, around the clock

    A booking link in the clinic's design, with real-time availability, instant confirmation and reminders.

    From lead to appointment to surgery

    Every enquiry becomes a patient record. Appointment, consultation and surgery belong to the same case, with no double entry.

    Which channel brings which surgery

    The Google and Meta click ID is stored with the booking. Per channel you see costs, appointments, surgeries and revenue.

    Referring surgeons in the same system

    Surgeons submit surgery requests through a portal. The request lands directly in the clinic's OR calendar.

    Part of the Viali platform — every feature included, from CHF 249 per month per clinic. See pricing

    More on lead tracking: Viali Funnels
    For patients

    Booking for patients

    A public, per-clinic-branded booking link. Patients select a treatment, a doctor, a date and a time, enter their details and confirm — in a guided flow. The link carries the clinic's own branding, colours and language.

    • Treatment and doctor selection
    • Real-time available slots — only genuinely free times
    • Instant confirmation with email, add-to-calendar (ICS) and an optional video link
    • Per-clinic branding — the link looks like the clinic, not like Viali
    For surgeons

    Booking for surgeons

    External surgeons and their practices access a secure portal to submit surgery requests and manage their scheduled operations — no account needed, with one-time-code sign-in by email. Practices running their own Viali instance can book directly against live OR availability (Praxis Mode).

    • Secure one-time-code portal access
    • Structured surgery request: procedure, side, positioning, anaesthesia notes, coverage, patient, documents — or a time-slot-only reservation
    • The surgeon's own OR calendar with live status; request cancellation, reschedule or suspension
    • Praxis Mode: book against the clinic's live OR availability, updated in real time
    Convergence

    Where both sides land

    Every patient booking and surgeon request arrives in the clinic's inbox — with duplicate-patient matching and one-click scheduling into the OR calendar. A booked or referred case then becomes a perioperative record.

    See where the case data lands — the Viali PDMS

    Shared delivery

    Automated email confirmations
    Reminders
    Add-to-calendar (ICS)
    Instant video links
    Reschedule & cancel management
    Referral-source attribution
    Duplicate-patient matching
    Swiss Made · DSG / GDPR

    Both ways into your operating room in one place?

    Request a demonstration. We will walk through the flow from patient booking and surgeon request to scheduling in the OR calendar.

    Common questions

    From our blog

    Product · Scheduling

    Booking a Surgery Slot Shouldn't Mean a PDF Form and a Three-Day Wait

    External and referring surgeons request an OR slot online — submit, attach documents, track status, get confirmed by email. One clean queue for clinics.

    5 min readRead article

    Get Started with Viali

    We'd love to show you in a personal demo how Viali can simplify your OR daily operations.

    Location

    Konstanz, Germany

    Request Demo