What Viali costs
One flat price per clinic per month, with logins included. No billing by case count, no module fees, no renegotiation when you grow.
How many people will log in?
8 logins
449€per month
The complete platform · up to 25 logins
~56 € per login
No credit card needed
- Praxisup to 5 loginsThe complete platform249 €
- Clinicup to 25 loginsThe complete platform449 €
- Clinic XLup to 50 loginsThe complete platform749 €
More than 50 logins at a single location: on request.
The complete platform
- Patient records, appointments & online booking
- Anaesthesia, OR & treatment documentation
- CRM: from offer to invoice
- Consents, contracts & e-signing
- Marketing, Flows & funnel analytics
- Shift scheduling, working time & HR
- Inventory, controlled substances & device connectors
Staff without app access are free — without limit.
10% discount on every tier when paid annually.
More than 50 logins at a single location: on request.
Clinic groups
Each location is billed according to its own size — the group receives a single invoice.
- 2+: 10% discount
- 6+: 20% discount
- 16+: 30% discount
Always included
- Cloud hosting in Switzerland
- End-to-end encryption
- Automatic backups
- GDPR compliant
- Unlimited patients & cases
- Staff without app access are free
14-day free trial — no credit card required
SMS costs are not included and can be purchased directly as credits via aspsms.ch.
Professional Setup
Let our team set Viali up for you — configuration, data import and staff training, so you're productive from day one.
Setup Call
1 hour · online
one-time
We set up Viali together with you and answer your questions – by video call. After payment, we will contact you by email within one working day with proposed appointment times.
Book nowRemote Setup
1 day · remote
one-time
Full configuration, data import and online team training — entirely remote.
Book nowOn-Site Setup
1 day · on-site
one-time
Hands-on setup and training at your facility in Switzerland, Germany or Austria.
Book nowSupport tiers
Two tiers, as an add-on to any plan.
Standard Support
Included in every tier
- Support exclusively through the service portal
- Tickets raised directly in Viali
- Response within office hours
Premium Support – 24/6 on-call
On request (from €150/month)
- Guaranteed response times (blocker: 30 minutes, high: 2 hours)
- Telephone hotline outside office hours
- Defined escalation matrix with named contacts
- Operated by an IT provider in Switzerland under an on-call agreement
- Hosting in Switzerland (Exoscale), confidentiality governed by contract
Custom Enterprise Offer?
For hospital groups and larger facilities, we offer special volume licenses as well as dedicated server instances with full data isolation.
Viali costs one flat price per clinic per month, with logins included: Praxis (up to 5 logins) €249, Clinic (up to 25 logins) €449, Clinic XL (up to 50 logins) €749. Paying annually gives a 10% discount on every tier. More than 50 logins at a single location is priced on request.
Only people who log in to Viali count towards your tier. Staff who merely appear in the calendar, the OR plan, shift groups or working-time records without an app login are free and unlimited. A person holding several roles — for example a nurse who is also an administrator — counts once.
Each location is billed according to its own size, and the group receives a single invoice. Chain discounts apply: 10% from 2 locations, 20% from 6 locations, 30% from 16 locations.
All features are included. Praxis, Clinic and Clinic XL are the identical product and differ only in how many logins they cover — there are no modules or packages to buy separately.
No. Viali runs on a monthly rolling basis — no minimum term or exit fees.
From our blog
Why We Don't Charge per Case
Billing per case sounds fair — until the May invoice is seven times the July one for identical software. And until your team starts wondering whether an entry is worth the money.
6 Essential Questions to Ask Before Choosing Software for Your Aesthetic Practice
The software you choose shapes both clinical precision and business growth. Six questions that separate platforms that truly work from ones that just look good in a demo.
Get Started with Viali
We'd love to show you in a personal demo how Viali can simplify your OR daily operations.
For smaller practices, we recommend trying Viali free right away. Start 14-day free trial →